Neonpath Solutions Limited provides a comprehensive suite of Managed IT Services designed to support businesses in maintaining robust, efficient, and secure IT environments. These services are tailored to meet the specific needs of each client, ensuring seamless IT operations and enabling businesses to focus on their core activities.

Service Details

Key Services

  1. IT Infrastructure Management
    • Purpose: Ensure the optimal performance and reliability of IT infrastructure.
    • Services:
      • Monitoring and management of servers, networks, and data centers.
      • Regular maintenance and updates.
      • Performance optimization and troubleshooting.
  2. Network Security and Management
    • Purpose: Protect the business from cyber threats and ensure secure network operations.
    • Services:
      • Firewall and antivirus management.
      • Intrusion detection and prevention systems.
      • Security audits and vulnerability assessments.
      • Implementation of security policies and protocols.
  3. Cloud Services and Management
    • Purpose: Leverage the power of cloud computing for scalability, flexibility, and cost-efficiency.
    • Services:
      • Cloud strategy and migration.
      • Management of cloud infrastructure (AWS, Azure, Google Cloud).
      • Backup and disaster recovery solutions.
      • Cloud security and compliance management.
  4. Help Desk and Technical Support
    • Purpose: Provide timely and efficient IT support to resolve issues and maintain productivity.
    • Services:
      • 24/7 help desk support.
      • Remote and on-site technical support.
      • Troubleshooting and problem resolution.
      • User training and support documentation.
  5. Data Backup and Disaster Recovery
    • Purpose: Ensure data integrity and business continuity in the event of data loss or disaster.
    • Services:
      • Automated data backup solutions.
      • Disaster recovery planning and implementation.
      • Regular testing of backup and recovery processes.
      • Data restoration and recovery support.
  6. IT Consulting and Strategy
    • Purpose: Provide expert advice and strategic planning to align IT with business goals.
    • Services:
      • IT assessments and audits.
      • Technology roadmaps and strategic planning.
      • Vendor management and procurement.
      • IT project management.
  7. Software Management and Support
    • Purpose: Ensure the efficient operation and support of business-critical software.
    • Services:
      • Software installation and configuration.
      • License management and renewals.
      • Patch management and updates.
      • Custom software development and integration.
  8. Endpoint Management
    • Purpose: Manage and secure all endpoints including desktops, laptops, and mobile devices.
    • Services:
      • Device provisioning and configuration.
      • Mobile device management (MDM).
      • Endpoint security and compliance.
      • Remote monitoring and management.
  9. VoIP and Unified Communications
    • Purpose: Enhance business communication through reliable and scalable VoIP solutions.
    • Services:
      • VoIP system setup and management.
      • Unified communications solutions.
      • Integration with existing systems.
      • Support and maintenance.
  10. Compliance and Regulatory Management
    • Purpose: Ensure compliance with industry regulations and standards.
    • Services:
      • Compliance assessments and audits.
      • Implementation of compliance frameworks (GDPR, HIPAA, etc.).
      • Documentation and reporting.
      • Ongoing compliance monitoring and support.